Uplands Inn Cartmel – Booking Terms and Conditions

Minimum night restrictions may apply to Cartmel Races, the Festive Break and some other events specified by the hotel. Published offers cannot be used in conjunction with each other or with any other promotion or discount unless otherwise stated.

Pricing and Payment

All prices are quoted per room per night for a maximum of two 2 people. No single occupancy rates are available. All bookings are confirmed by email. We take payment on arrival for all rooms except non refundable rates where payment is taken at time of booking. We accept payment by cash, credit and debit card. We do not accept cheques. All prices are quoted in Pounds Sterling and include VAT at the current rate. It is important to read the specific terms and conditions for the reservation you have made as policies differ. 

Cancellations

Standard bookings made on our base rate are subject to these terms and conditions: • If your booking is cancelled or modified up to 7 days before date of arrival, no fee will be charged.  • If your booking is cancelled or modified within 7 days of arrival, 100 % of your stay will be charged. • If your booking is cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

Non refundable bookings are made subject to these terms and conditions: • With ‘non refundable booking, all other booking Terms and Conditions are superseded by this booking type. This booking does not allow for any cancellations, changes or alterations of any type or for any reason. The full payment will be taken at the time of booking and is non-refundable.

By booking a non refundable rate, you agree to be taking out a contract with the hotel for the non refundable price and this is NOT at any time refundable. This includes bank chargebacks. By accepting our terms and conditions, this will be the hotels defence in any chargeback claims. You have booked a non refundable rate and that is exactly what it is, non refundable, for any reason.

Please note: Days are counted from midnight on the day of arrival.

We respectfully remind all guests that a reservation is a legally binding contract. We strongly advise you take out travel insurance to cover you for such an event. 

Arrival and Departure

Rooms are available from 3pm on the day of arrival with check in between 3pm - 8.30pm hrs. If you require a late check-in, please call us in advance to see if this is possible. If you are delayed please give us a call. Please note, arrivals after 8.30pm maybe subject to our late check in fee of £20.

Pets

Please be advised that guest dogs are permitted at the Uplands. We charge £10 per night per dog and this must be pre booked.

Vouchers

Vouchers feature a unique reference code and may only be redeemed once. They may not be exchanged for cash or replaced if lost. Vouchers are non-transferable. Please quote the gift voucher reference code when making a reservation. Original gift voucher must be presented at time of payment. Terms & Conditions are subject to change.

Valid for 12 months from date of purchase.

Other Information

For the comfort of our guests, ALL bedrooms and public areas are totally non-smoking. Should you be found smoking on the premises we will levy a deep cleaning charge of £200, in addition to any accommodation charges already agreed, AND we will ask you to leave the property. No room refunds will be given if you are asked to leave the hotel.

For the comfort of our guests, the eating of ‘fast food’ or ‘takeaway meals’ in any of our bedrooms or public areas is strictly prohibited. Should you be found to be consuming such foods on the premises we will levy a deep cleaning charge of £50 in addition to any accommodation charges already agreed.

Reasonable Usage

As Uplands is an old property some sound does travel, and we ask that you respect the enjoyment of other guests. In extreme circumstances we reserve the right to terminate a booking for unacceptable conduct. We reserve the right to refuse bookings for large single sex groups; under 21’s or Hen/Stag parties.

Liability

Other than for death or personal injury causes by our negligence or misrepresentation, our total liability to you is limited to the price of the booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will we be responsible for any indirect or special damages.

We will not be liable for failure to perform to the extent that failure is caused by any factor beyond our reasonable control. You are responsible for any damage or loss causes to us or our property by your act, omission, default or neglect and you agree to indemnify us and to pay us on demand the amount reasonably required to make good or remedy any such damage or loss.

Privacy 

The information that we collect off you is for the processing/verifying of your booking or occasional notificat